Tag: Patient Satisfaction

Total 2 Posts

Improving patient satisfaction, improves revenue. Read QueueDr's tips to having happier patients.

Why Patient Wait Times Exist: A Rebuttal

This article is in response to The Waiting Game — Why Providers May Fail to Reduce Wait Times

We found that longer waits for specialist appointments at Geisinger Health System generally led to higher costs from the perspective of Geisinger Health Plan (our insurance arm) and higher revenues for the provider side of the business (albeit with higher operating cost due

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Are Patients More Likely to Cancel Shorter Appointments?

We are introducing a new series of blog posts based on our analysis of 24,000 cancellations that QueueDr has seen in the last couple months. These are only cancellations and the data doesn’t include no-shows. These posts will provide insight on scheduling, optimization, patient behavior, and the crazy world of healthcare. Enjoy!

Here's a Fun Fact: The 24,

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