Tag: Patient Satisfaction

Total 6 Posts

Improving patient satisfaction, improves revenue. Read QueueDr's tips to having happier patients.

Why Appointment Types Matter

What's in a name? that which we call a rose/ By any other name would smell as sweet. - William Shakespeare

We hear it all the time, medical practices wondering how they should be organizing their appointment types. What should they call them? What procedure or visit is worthy of an appointment type?

Appointment types sit at the center of

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Remind Me What the Value in Appointment Reminders is Again?

As Warren Buffett said, “Price is what you pay. Value is what you get.”

Appointment reminders have somehow made the “must purchase” list for healthcare organizations and yet, even with reminders, missed appointments is a 150 billion-dollar problem in the US, healthcare is facing an accountability epidemic. The initial idea behind appointment reminders is great but the healthcare tech industry

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Transportation Titans Target Tardy Appointments [Updated]

Patient access has always been a struggle in healthcare. How do you get patients the care they need when they need it? Getting patients to the appointment is the first step. It is estimated that 3.6 million Americans miss medical appointments due to lack of available transportation. These cause the dreaded cancellations and no-shows that also interrupt patient care.

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Why Patient Wait Times Exist: A Rebuttal

This article is in response to [The Waiting Game — Why Providers May Fail to Reduce Wait Times](http://www.nejm.org/doi/full/10.1056/NEJMp1704478#t=article" target="_blank)

We found that longer waits for specialist appointments at Geisinger Health System generally led to higher costs from the perspective of Geisinger Health Plan (our insurance arm) and

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