Tag: Health Practice Operations

Total 3 Posts

Why No-Shows Get All The Attention

I recently talked with a practice about their failed appointments. They said that they had about 400 cancelled appointments per month and 100 no-shows.

The practice admin said that they had no process in place for filling cancellations, so most of them went unfilled. I then asked her which was a bigger problem for her practice, no-shows or cancellations?


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A QueueDr Customer Success Story: Valley Medical Group

Valley Medical Group

84 Providers
Springfield, Mass
Cancellations Filled Per Month: 310
Median Fill Time: 5.4 minutes

QueueDr recently traveled to Springfield, MA to interview our customer Valley Medical Group in an interview that got a bit of press in Physicians Practice! Valley Medical Group has been using QueueDr for over 1 year to fill their cancellations, so they

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